"Hysteroscopy clinic attendance"

About: Grantham & District Hospital / Gynaecology Grantham & District Hospital / X-ray and Scans Pilgrim Hospital / Gynaecology

(as the patient),

Sent to Grantham hospital for tests and scan. Then Boston Hysteroscopy clinic for camera investigation. 

At both appoints Grantham and Boston in October staff were very helpful and caring. 

Boston especially Rachel , Anita and Sister Holvey were fantastic I was very nervous and they made me feel at ease. 

Unfortunately since both my appointments I have had to chase up results which were going to be sent to my GP. When calling my GP surgery they were not very helpful just saying we don't have the results and not offering to chase these up. 

All appointments and test were classed as urgent and I am still awaiting results. I call Boston hospital they were able to give me the result of my Grantham Biopsy which thank goodness was clear but there has been a hold up in the lab at Boston for my results from October now nearly 6 weeks. I called Hysteroscopy clinic well women clinic receptionist was very helpful and apologised for the hold up said he would chase this up for me. 

I am concerned that these tests were classed as urgent and I am still waiting results 6 weeks after. I don't feel I will have anything to worry about but I just want results to put my mind at rest. 

Responses

Response from Debbie Richards, Gynaecology Outpatients Sister, Trust wide, United Lincolnshire Hospitals NHS Trust 5 months ago
Debbie Richards
Gynaecology Outpatients Sister, Trust wide,
United Lincolnshire Hospitals NHS Trust
Submitted on 30/12/2019 at 16:36
Published on Care Opinion at 16:36


Dear Stuart 401,

Thank you for taking the time to leave your feedback following your attendance at the Gynaecology Outpatients Clinics at Grantham at Boston.

I am please to hear that you felt that you had fantastic care from Sister Holvey and the nursing teams, and I know that they will really appreciate your positive feedback, which I will ensure is passed on to them.

I am sorry to hear you have had to wait for your results and this has caused you some worry. If you would like me to investigate this further for you - I am very willing to do this for you.

If you would like to contact me via the Gynaecology secretaries at Pilgrim Hospital Boston Tel: 01205 445579 and give them your details to pass on to me, then I will contact you directly, and will then investigate your concerns with the Hysteroscopy Nurse Specialist accordingly.

Thank you again for leaving your feedback, which is really important to us to enable us to improve the services that we provide.

kind regards

Debbie Richards

Trust wide Gynaecology Outpatients Sister

  • Stuart 401 thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too