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"The nurses have been helpful"

About: University Hospital Hairmyres

(as a volunteer/advocate),

Ward 11

The doctors are explaining my care to me and my family

The nurses have been helpful as anything I ask for I have been given

The ward is very clean

I have not been eating so cannot comment on the food

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Responses

Response from Kirsty McMillan, Deputy Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 5 years ago
Kirsty McMillan
Deputy Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 29/11/2019 at 14:20
Published on Care Opinion at 14:20


picture of Kirsty McMillan

Dear UHH161

Thank you for your feedback which has been posted on the care opinion website, it is really good to hear that the doctors have been explaining your care to you and your family and that the nurses have been helpful. Good communication is very important and I will ensure the ward team are informed of your comments – I know they will be very happy to hear about your experience.

Best Wishes

Kirsty

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