"No care or compassion"

About: Croydon University Hospital / General medicine Croydon University Hospital General medicine CR7 7YE

Posted by eridanusyj75 (as the patient), 12 months ago

In November 2019 I was admitted to A and E and had the misfortune to be put on Purley 1 ward. Where I was treated very badly, I witnessed terrible mistreatment towards other patients on this ward and who were given no care or compassion.
There are no bathroom facilities on this ward which in 2019 is a real disgrace.

More about:

neglect

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Response from Sarah Pritchard, Senior Quality Lead, Croydon Health Services NHS Trust 12 months ago

Sarah Pritchard

Senior Quality Lead,

Croydon Health Services NHS Trust

More responses from Sarah

Submitted on 25/11/2019 at 10:20

Published on Care Opinion at 10:20

I am very sorry that you had a poor experience. Please contact the Patient Advice and Liaison Service ( PALS) so that this can be investigated further.
Our PALS office may be contacted by telephone on 020 8401 3210 or by email at ch-tr.pals@nhs.net. The office is open during the week from 9.30am to 4:00pm
Kind Regards
Sarah Pritchard, Senior Quality Lead, Patient Experience

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No care or compassion

"No care or compassion"

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