"extremely disappointed is an understatement."

Well, after what i assumed would be a rather beneficial experience and a step toward rectifying some of my issues, i had my assessment via phone the other day. The email i received stated i would be with a specific therapist and again my assumption was that this was the person i would be building a rapport with. As a skeptic when it comes to this kind of treatment and being someone who is both very intelligent and very slow to trust, i decided to try and be as open as possible. It turned out that the hour long phone call was not enough to complete the full assessment so my assessment was spread over 2 phone calls. I felt reasonably hopeful after day 1 that things would progress nicely, and felt that my skepticism may have been misplaced. This was completely revoked by the second phone call. As it turns out, this person who i opened up to was not to be responsible for my continued therapy, merely an adviser. Things that had been mentioned in the first phone call, which i assumed had been noted, were completely forgotten, and the same monotone responses given as if it was the first time we had spoken all over again. I felt patronized, and as if i was speaking to a random call center. Not the responses i was hoping for when dealing with mental issues. After going through some very personal and distressing issues with what was now going to be a random stranger, i was further informed that i would be placed on a waiting list of at least a couple of months. Now, as someone who has been struggling for a substantial amount of time, and just now finally thinking "i have to do something, Now" this again was not what i was expecting. In short, what a joke of a service, what a shambles of a way of dealing with serious mental health concerns, and what a way to make someone already in a significantly fragile state feel considerably worse. I was asked during these calls if i was a danger to my self or others, while i may not have been before, if this is the type of treatment i can expect, i most assuredly am well on my way to being now.