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The consultant was exemplary

Posted By emdub

"The consultant was exemplary"

About: University Hospital Hairmyres / General Surgery (Ward 5)

(as a service user),

I have just been in for general anaesthetic and endoscopy in Hairmyers. whilst no medical procedure is pleasant the care from the team of nurses/assistants and indeed the consultant was exemplary. Mr Stewart is one of the loveliest caring consultants I have encountered. meeting with me introducing himself listening to me and then coming back to fully explain the process and what was found. the nursing team of whom there are many but Angela and Christine I believe were perfect examples of good care. The staff nurse in theatre was also great.

It was a Saturday so I'm guessing some waiting list initiative to get seen but staff were all fully engaging and great.

Good team Hairmyers and thank you.

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Responses

Response from Cameron Sharkey, Service Manager for Surgical & Critical Care Services, University Hospital Hairmyres, NHS Lanarkshire 4 years ago
Cameron Sharkey
Service Manager for Surgical & Critical Care Services, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 27/11/2019 at 16:35
Published on Care Opinion at 16:35

picture of Cameron Sharkey

Dear emdub,

Thank you very much for taking the time to provide this really kind feedback. I know that the whole team will be delighted to know that they left you feeling so well cared for. I will be sure to draw this to the attention of everyone involved and especially those that you mention by name.

Best wishes,

Cameron

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