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"Need more comprehensive training in A&E in…"

About: Musgrove Park Hospital (Taunton)

I would not recommend A&E at Musgrove.

I found A&E doctors/nurses attitudes dismal in dealing with mental health crises recently.

They have a lot to learn regards being caring, safe and well managed in this particular area. Being a place of safety for assessment and support I found them to be unhelpful, uncaring despite being given assurances they had, had training from professionals.

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Responses

Response from Karen Tyler, Lead Nurse, Emergency Department, Taunton & Somerset NHS Foundation Trust 4 years ago
Karen Tyler
Lead Nurse, Emergency Department,
Taunton & Somerset NHS Foundation Trust
Submitted on 20/11/2019 at 14:39
Published on Care Opinion at 14:39


Thank you for sharing your comments. All feedback we receive helps us to improve our services, and I am sorry this was your experience, it saddens me to read this. We take mental health very seriously and work closely with the hospital mental team and ensure the staff have regular teaching.

I hope you are feeling much better.

Karen

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