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"Terrible practice"

About: Kettering General Hospital

I wen to a and e Monday at 1pm to be kept waiting for a decision until 11pm that evening. I went due. To the fact I was bleeding and I had found out I was pregnant. I was then told to call back the following day to come in for a scan which they was very reluctant to book me in. I went for the scan to be told it was an ectopic pregnancy. I was kept in over night for observation. The morning after it took for me I ask what was going on an hour later a doctor came in and said we are happy for you go. Considering it’s a sensitive subject and I was rather upset I feel I have been let down by the nhs to the point where I was just told to leave and that it wasn’t going to be a successful pregnancy. Luckily I had my partner with me but I can’t bare to think what some ladies would go through if they are on their own and dealt with how I was.

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Responses

Response from Kettering General Hospital 4 years ago
Kettering General Hospital
Submitted on 20/11/2019 at 11:58
Published on nhs.uk at 13:05


It is with great regret that you feel you have not had a positive experience during your time at Kettering General Hospital and we would like to take this opportunity to apologise for any upset that you may be experiencing at this difficult time.

We do work hard to try to ensure that care given is of a high standard and it is clear from your comments that you feel this was not the case for you.

We really appreciate the opportunity to improve the service we provide and very much value any feedback that can help us to achieve this. We would therefore welcome the opportunity to discuss and further understand any specific aspects of your care with you.

Polly Leigh, Matron, can be contacted on 01536 492902 to arrange an appointment if you feel this would be of help. Or email polly.leigh@kgh.nhs.uk

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