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"Patient Education in Rampton Hospital"

About: Rampton Hospital

(as a staff member posting for a patient/service user),

I’d like to say thank you for all the support and care I have received from the staff at Creswell over the past 2 years.

On a personal note it has been a real journey for me, from an educational viewpoint I have achieved my first qualifications and I’m now studying at an advanced level, this would not have been possible  for me to pursue due to the issues I have and the challenges this places on me without the support and encouragement of the staff at Creswell.

The first relationships I formed with off ward staff were at Creswell as they always seemed interested and keen to help me, there is a relaxed atmosphere as well, due to their patience approach and kindness.

These attributes helped me to trust them and listen to their advice when I was in classes, in the past when I tried to learn I always felt criticised when mistakes I had made were pointed out which led to me feeling distressed and normally ended with me withdrawing from those studies.

These obstacles happened a lot during the first classes here but the staff handled it so well and always showed such kindness and patience that I have overcome those challenges and have been able to carry on my studies.

I have grown over the past 2 years because of all the staffs support and help so thank you.

Personally Creswell education has enriched my time here at Rampton and has enabled me to grow in ways I’d never believed possible.

Many thanks.

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Responses

Response from Kay Carley, Occupational Therapy Professional Manager, Therapies and Education Service, Rampton Hospital 4 years ago
Kay Carley
Occupational Therapy Professional Manager, Therapies and Education Service,
Rampton Hospital
Submitted on 14/11/2019 at 12:12
Published on Care Opinion at 12:42


Thank you for sharing this story I am really pleased the Creswell Education Team have been able to support you to undertake these qualifications that is a fantastic achievement. For many patients here at Rampton education in the past may have been difficult for them and so the team try and help and support patients to achieve in different ways building confidence and skills which can assist in moving on from the hospital and in engaging with treatment programmes. I will make sure I share this with the Creswell Team.

Kay

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Response from Matthew Clayton, Patient Education Centre Manager, Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Matthew Clayton
Patient Education Centre Manager,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 14/11/2019 at 12:38
Published on Care Opinion at 12:42


Thank you for the kind words about the department and the staff that work here. I'm really pleased you have made such great progress and I hope you continue to do so. Your achievements are a testimony to your hard work and an example to others.

Kind Regards

Matthew

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