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Fantastic service

Story from nhs.uk

"Fantastic service"

About: Royal Bournemouth General Hospital

Glucose meter packed up. Contacted diabetes unit. They fitted me in straight away and set me up with a new one. Also talked me through some other issues. As always brilliant service in that department

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Responses

Response from Patient Engagement and Clinical Liaison, The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust 4 years ago
The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust

Submitted on 11/12/2019 at 15:09
Published on Care Opinion at 15:09

Dear Jeremy

Sorry to hear you were having troubles with your Glucose meter but very pleased to hear the diabetes unit responded so promptly and were able to set you up with a new one and had time to talk about additional concerns you had.

It is always nice to feel that a service is there when you need it and that your concerns matter.

We will forward your kind comments on the sister to share with the rest of her team.

Regards

Patient Experience Team
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