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Excellent service

Story from nhs.uk

"Excellent service "

About: Airedale General Hospital

Attended A and E with my daughter who had suffered a fall. Very swift and efficient triage, x ray and treatment.

The nurse involved was professional and friendly.

We were dealt with very quickly which I hadn’t expected.

A really good service all round .

Only negative comment was that I really struggled to work out which were visitor car parks and ended up at the totally opposite side of the hospital to A and E .

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Responses

Response from Airedale General Hospital 4 years ago
Airedale General Hospital

Submitted on 21/11/2019 at 11:23
Published on nhs.uk at 11:23

We are pleased to hear that you and your daughter had such a positive experience in our Emergency Department. Sadly you do raise concerns regarding your difficulties with distinguishing between the staff and visitor car parking. We would like the opportunity to understand the difficulties you experienced in more detail, and would encourage you to contact our Patient Advice and Liaison Service (PALS) on 01535 294019.

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