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Excellent Care

Story from nhs.uk

"Excellent Care "

About: Pendle Community Hospital

A huge thank you to everyone at Pendle Community Hospital for their amazing care of my Mum; a special mention to a particular lady in the physio therapy department who certainly went the extra mile!

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Responses

Response from Pendle Community Hospital 4 years ago
Pendle Community Hospital

Submitted on 11/11/2019 at 08:47
Published on nhs.uk on 16/11/2019 at 10:28

Thank you for your lovely review. It is a pleasure to hear about the amazing care you mum received at Pendle Community Hospital, and in particular the member of staff in the Physiotherapy Department who ‘went the extra mile’. Our staff always strive to deliver, safe, personal and effective care and will very much appreciate your feedback.

As well as the Physiotherapy Department it would be great if you could let us know which other departments at Pendle Community Hospital cared for your mum. This will ensure your feedback is shared with the appropriate teams. You can either contact me (Melissa Almond) on 01254 734087 or by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Melissa Almond

Senior Patient Experience Facilitator

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