"Very pleased with recent care and admission."

About: University Hospital Monklands / General Medicine (Wards 2,10,12 and 17)

(as a volunteer/advocate),

Ward 10

Been in hospital for four days, feels very involved and informed about his care and plan for his care, seen the same consultant throughout every admission, known to nursing staff, specialist staff and other health professionals. Food intolerances catered for by staff, further help can be requested if required.

Staff aware of needle phobia and accommodations made.

Very satisfied that the plans are taking shape and is optimistic for the future.


Response from Karen Goudie, Chief Nurse, University Hospital Monklands, NHS Lanarkshire 12 months ago
Karen Goudie
Chief Nurse, University Hospital Monklands,
NHS Lanarkshire
Submitted on 08/11/2019 at 11:25
Published on Care Opinion at 11:25

picture of Karen Goudie

Dear UHM12, Thank you for taking the time to feedback your experience of your stay in ward 10. I'm delighted to hear the staff have catered for your needs during your time at UHM. We will feedback to the team and wish you a speedy recovery.

Best wishes,


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Next Response j
Previous Response k

Keyboard Shortcuts

Shortcut Help ?
Go to Home g + h
Go to Tell Your Story g + t
Go to About Us g + a
Focus Search Box /