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Staff in every area were fantastic

Posted By phm

"Staff in every area were fantastic"

About: Queen Elizabeth University Hospital Glasgow / Gynaecology (Ward 49)

(as a service user),

I was recently admitted to the Gyn unit in the QEUH under Dr. Hardie. It was a relatively minor procedure and I was able to be discharged home later that evening. Staff in every area that I spent time in from the admission area, anaesthetics, theatres and up in ward 49 were all fantastic. They were all extremely reassuring, compassionate and I really felt well cared for throughout my short stay. It was also noticeable how great they all seemed to work as a team. Please pass on my appreciation and thanks for the care I received.  

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Responses

Response from Sheila Dickson RGN BSc, Patient Experience & Public Involvement Project Manager, Patient Experience & Public Involvement, NHSGGC 4 years ago
Sheila Dickson RGN BSc
Patient Experience & Public Involvement Project Manager, Patient Experience & Public Involvement,
NHSGGC

Submitted on 07/11/2019 at 19:33
Published on Care Opinion on 08/11/2019 at 13:14

picture of Sheila Dickson RGN BSc

Dear Phm

Thank you so much for taking the time to post your positive experience. Having to have any procedure is an anxious time and I am so glad that you felt that your level of care was a positive experience. As a registered nurse myself I feel very proud that all my colleagues ensured that you were well looked after. Working as a team is paramount to ensuring high quality patient centred care and we strive to ensure that this is available to all.


I can assure you that I shall pass on your sentiments to all staff.

Many thanks

Sheila

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