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Care Opinion

I would have been lost without them

Posted By warmzs86

"I would have been lost without them"

About: St Lukes Hospice

(as a service user),

The SPA have been fantastic especially when my very close friend passed away. They helped me to contact important people I wasn't thinking straight and would have been lost without them.

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Responses

Response from Komal Patel, Manager, St Luke's Palliative Helpline and Hospice at Home, St Lukes Hospice 4 years ago
Komal Patel
Manager, St Luke's Palliative Helpline and Hospice at Home,
St Lukes Hospice

Submitted on 11/11/2019 at 15:08
Published on Care Opinion at 17:15

picture of Komal Patel

First of all, I would like to thank you for taking the time to leave this excellent review. I really appreciate your time to give us this positive feedback for Single Point of Access (SPA) team.

I am pleased that team were able to signpost and able to help in most difficult times. We acknowledges that it can be very distressing and time consuming to make phone calls to various people.

I will share your feedback with the team and surely appreciate your feedback.

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