"Lack of forward referral"
About: Lanarkshire Community Services / Speech and Language Therapy Lanarkshire Community Services Speech and Language Therapy
Posted by DaisyH (as ),
My son waited 15 months to see a paediatrician. Of course this was frustrating but I understand the pressures the service was under. When he was eventually seen in June (2019) we were told he would be referred to Speech and Language. Four months later he asked me when he'd be seeing SLT. I called the next day to discover no referral had been made. I then spent hours trying to find out where the paediatrician was based before leaving a message for them. Two weeks on and no response so I called SLT and still not referral. They suggested I self refer. This now means approx 4 month wait. If my son was referred when we were told he would be back in June he'd have been seen by now. Instead the whole journey to get to SLT will have taken 2yrs. This is not good enough. I'm very understanding about waiting list and vacancy pressures however I cannot accept poor practice. The least I would expect is my son doesn't have to wait for SLT any longer due to professional oversight