"Appointment system could be improved"
About: General practices in Lanarkshire General practices in Lanarkshire
Posted by Failed Patient 1067 (as ),
I had a telephone consultation booked with the Logan practice in a morning slot but this was not received at any point that day. Upon querying it the following working day I was told no appointments are carried over from one day to another and I effectively had no appointment to be honoured and the next available was 3 days later. No apology offered. I felt angry and let down by all aspects of this.