"caring staff"

About: Medway Maritime Hospital

my daughter ended up unexpectedly on Nelson needing replacement valve surgery.The surgery took place at St Thomas's but the staff took great care explaining what would happen and trying to calm her fears whilst she waited for a bed..Six months later she has started a new job.Our thanks to all the staff including domestics who keep morale up for the longer stayers.We also loved the coffee shop girls who provided a welcome break from the routine of the ward.

Story from nhs.uk


Response from Medway Maritime Hospital 10 months ago
Medway Maritime Hospital
Submitted on 12/11/2019 at 10:49
Published on nhs.uk on 17/11/2019 at 10:43

Thank you very much for you lovely comment which we will be delighted to share with the team on Nelson ward. We are pleased to hear that your daughter has made a full recovery and extend to her our best wishes,

kindest regards,

The Patient Experience Team

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