"I felt an inconvenience"
About: St Helens Hospital / Ophthalmology St Helens Hospital Ophthalmology St. Helens WA9 3DA
Posted by Motherinky (as ),
I visited eye dept this week to check high occular pressures after previously changing prescribed eye drops. The waiting time was an improvement on previous visit and staff were excellent and informative until reaching the doctor. Made me feel as though on a conveyor belt and wasn’t given the opportunity to ask many questions about my condition. I felt an inconvenience. I was also concerned about the severe dry eye I was experiencing but told me to just to continue using the drops as often as needed despite instructions recommending 4 times a day. Wasn’t interested. Even the triage nurse noticed my red eyes, but not the doctor. No reassurance given.