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"Care that was second to none"

About: Beatson West of Scotland Cancer Centre

(as a service user),

I have recently completed 5 weeks of radiotherapy and cannot begin to tell you how amazing the staff were in my treatment area. The last 2 weeks were extremely difficult as I suffered from multiple side effects but the girls totally kept my spirits up with their kind words and a smile on their faces every day. As a nurse within the NHS I felt extremely vulnerable and the staff took time to reassure me that I was doing great and kept me “hanging in there”. You ladies provided care that was second to none and to you I will be eternally grateful. Thank you is not enough .... keep up the great work and your smiles will continue to brighten up the patients day.  

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Responses

Response from Elaine Burt, Chief Nurse, Regional Services, NHSGGC 5 years ago
Elaine Burt
Chief Nurse, Regional Services,
NHSGGC
Submitted on 05/11/2019 at 12:09
Published on Care Opinion at 12:09


Dear gratefulme,

Thank you for your kind words regarding our staff at the Beatson West of Scotland Cancer Service. We are extremely grateful that you have taken the time to provide such positive comments at what must have been a challenging time for you. We will ensure the staff in the radiotherapy are aware of your comments and I know they will be delighted that the high standard of care that they strive to deliver has been recognised in this way.

Kind Regards

Melanie McColgan

General Manager

Beatson West of Scotland Cancer Centre

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Update posted by gratefulme (a service user)

Thank you Melanie the girls were in treatment room F.I popped in last week and got such a warm welcome. It was nice to see them now I’m on the road to recovery.

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