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Exceptional patient care

Posted By Itsabeautifulday

"Exceptional patient care"

About: Queen Elizabeth University Hospital Glasgow / Neurosurgery (Ward 64 – 66)

(as the patient),

I just want to express my gratitude to the care I have received by the neurology dept at NHS GG& C. Thank you to Dr O’Leary especially. I have had neurological symptoms for 18 months now and it has been a lengthy and frustrating process. He was patient, he listened and he explained everything thoroughly. Exceptional patient care.  

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Responses

Response from Elaine Burt, Chief Nurse, Regional Services, NHSGGC 4 years ago
Elaine Burt
Chief Nurse, Regional Services,
NHSGGC

Submitted on 31/10/2019 at 09:55
Published on Care Opinion at 09:55

Dear Itsabeautiful day,

Thank you for taking the time to provide us with positive feedback in relation to your experience of Neurology care.

I was sorry to hear that you have had neurological symptoms for 18 months and appreciate that this must have been a worrying time for you.

I will share your kind feedback with Dr O'Leary who I know will appreciate this.

Thank you again for taking the time to share this feedback and I would like to wish you well with any further care.

Regards


Elaine Burt

Chief Nurse Regional Services

NHS Greater Glasgow and Clyde

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