Admitted to ward 31 on the 18th Aug, after surgery, young nurses fetched me from surgery, then they turned to gold dust, I wanted to use the bathroom, 2 other nurses went to get a nurse looking after my care, nobody came, pressed my buzzer again wrong nurses attended, 25 minutes later a nurse came took me to the toilet n left me thier, considering I was told even on my release I wasn't allowed to lock the door incase I passes out at home, this nurse went back to carry on her conversation with the other nurses in thier office, 1 hr passed I found the nurse wandering the corridor I asked if I could get dressed and go home and call my lift, 15 minutes later she came back saying OK, 25 minutes later I went back to the office where the young girls are still chatting away, told them my lift will be here in 10 minutes, OK replied, 25 minutes later I asked another nurse I saw on another department to remove my cannula, I then made a complaint to that nurse about the staff on my care, finally a sister came to discharge me, 1 hr later, I have paperwork on what surgery I had nothing else, I'm told a district nurse will ring me tomorrow to change my dressing, no number given, pack of Co codamol given, 3 attempts to go and get me some spare dressing failed, I left with none, also in my frustration left with no sicknote, tried to ring the ward when I got home 5 times no answer, I gave up, these nurses plus the sister lacked any patient care at all, I was under an anorectol surgeon who was amazing, but his team of nurses, need to retrain in customer care, never been treat so poorly in my life, all because few ladies wanted to spend thier shift chatting in an office instead of doing a job they are paid to do,
Thanks to the other nurses that were around that helped even though I was not on thier unit of care
"Ward 31"
About: The James Cook University Hospital The James Cook University Hospital Middlesbrough TS4 3BW
Posted via nhs.uk
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