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Inadequate service at rampton hospital

Posted By Patients relative

"Inadequate service at rampton hospital"

About: Rampton Hospital

(as a relative),

What a difference a week makes! 

Last week I commended the gym team for their support during the marathon.... 
This week I was told I'm too fit to attend the gym sessions that I have been attending since arriving at the hospital and most significantly they said that sometimes I am the only patient that attends so it is not a good use of their staff and it makes their statistics look bad!! 
We are in a hospital and not everyone is mentally well enough to attend sessions all of the time. 
They did however offer me alternative gym sessions in the main hospital but I am unable to attend these due to my mental health, if it was that simple then I would be cured and would no longer require the services of this hospital, but I am far from cured, I am at the start of my Treatment and the trust I did have has now been lost and I am now left confused and disheartened. 
They tell us that they support our individual care needs but clearly they do not know me at all. 
The majority of the patients in this hospital are classed as overweight, if they have received the same lack of compassion as I feel that I have this week then I'm not surprised they dont want to attend the gym. 
This week we received a letter from the chief executive informing us that the CQC has classed the hospital as inadequate. 
I'd like to invite the chief executive and the other top chiefs to come and spend a full day on at least one ward in each directorate. 
Sincerely 
A patient on the PD directorate. 
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Responses

Response from Diana Brennan, Therapies & Education Manager, Rampton Hospital 4 years ago
Diana Brennan
Therapies & Education Manager,
Rampton Hospital

Submitted on 30/10/2019 at 17:08
Published on Care Opinion on 01/11/2019 at 10:12

I am sorry you feel you have been treated with a lack of compassion. I will look into the gym session to try and get a better outcome for you and ask the manager of the area to come to speak to you.

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Response from Peter Wright, Executive Director, Forensic Services, Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Peter Wright
Executive Director, Forensic Services,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 30/10/2019 at 17:38
Published on Care Opinion at 17:38

Thanks for this posting. I am sorry you feel this way about access to gym sessions. As you point out, you have been offered alternative gym sessions. I will leave it for others to comment on the detail of your comment, but this does look like a reasonable plan to me.


Best wishes.

Peter

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Response from Kerry Burton, Head of Business & Operations, Rampton Hospital, Nottinghamshire Healthcare NHS Trust 4 years ago
Kerry Burton
Head of Business & Operations, Rampton Hospital,
Nottinghamshire Healthcare NHS Trust

Submitted on 01/11/2019 at 15:27
Published on Care Opinion at 15:27

Thank you for taking the time to provide your feedback.

I would encourage you to continue to use the ward gym equipment and access the sessions offered to you.

We have a representative from the Therapies & Education Department attending the PD Care Stream Involvement meeting again, so we can discuss any concerns with the timetable in person.

Our focus is on your treatment pathway and therapies that will compliment this will be prioritised.

Kind regards

Kerry

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