"My Mum"

About: University Hospital Hairmyres / Care of the Elderly (Wards 13-16) University Hospital Hairmyres / Respiratory Medicine (Ward 12)

(as a relative),

I’m a 53 year old guy, but your mum is your mum and always will be!

We thought we had done everything right, sis was going to USA on holiday so I’ll have my week hol in Scotland to be near mum. I live in York. Yep, Of course mum becomes ill that week. 

Long story cut short mum ends up in Hairmyres hospital with breathing problems. They get to the bottom of the problem and set about fixing it and mum picks up. Mum is right as rain and almost out then the day I am travelling back home she has a little temperature. Dr says she will monitor. I head home. 

The next evening get a bad call, mum is very poorly with multiple complications so I race back to the hospital. Things are really bad, The consultant took me aside and told me mum won’t make it. Sis is just off plane and we are devastated. 

But the utter heroes in wards 18b and 13 at Hairmyres hospital are having absolutely none of it! I mentioned to nurse John, when I was most down, what the consultant had said. He said he knew but that they would give it everything to keep mum alive. This is exactly what they all did, the doctors were utterly fantastic, just so caring and considerate of our views. The nurses  really are all angels, I am blown away with what they all did. I could single out individual names but it wouldn’t be fair because they were all superb. What made it was their humour. We really needed that when times were dark.  Auxiliaries were fabulous, mum was off her food, and, as an example, a fabulous lady said to mum what would she like? Custard and apple pie says mum. Right you are, and off she tootles to get for mum! My goodness what care and thoughtfulness, I’m just blown away.

So mum defied the consultant, it’s not her time yet, I think that is mainly due to the auxiliaries, nurses and doctors of wards 18b and 13 of Hairmyres hospital. Words really can’t convey how much I appreciate what you have all done for mum and her family. 

You should know though you have made a mum’s wee boy very happy 


Response from Gwen MacIntyre, Senior Nurse for the Care of the Elderly, University Hospital Hairmyres, NHS Lanarkshire 13 months ago
Gwen MacIntyre
Senior Nurse for the Care of the Elderly, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 22/10/2019 at 15:05
Published on Care Opinion at 15:05

picture of Gwen MacIntyre

Dear ClaytonW,

Thank you so much for posting your experience, I have a tear rolling down my cheek and chills as I can feel your worry and joy through your words on the page.

We all work together to hopefully get the best outcome and try to carry our relatives through the journey as we all need support at times.

I am delighted to share your kind words with all our staff involved in your Mum's care and hope she continues to improve.

Many kind regards


  • ClaytonW thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too

Update posted by ClaytonW (a relative)

Thanks Gwen

I think you guys should all have a large S monogrammed on your uniforms there. You are all really that super. It’s not just what you do, which is amazing in its self, it’s the way you do it with such kindness, caring and humour. We all need humour in times of darkness. Thankyou every one of you, for the fabulous work you do!



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