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"My 10 year old daughters appendicectomy"

About: Royal Aberdeen Children's Hospital / Surgical Paediatrics (Children's Surgery)

(as a parent/guardian),

My 10 year old daughter had emergency appendicectomy last week at the Royal Aberdeen Children's Hospital, Surgical Ward.   I would like to say that GP, doctors, nurses and support staff were excellent - making a rather traumatic experience more bearable.   In particular I would like to commend Ms McCrimmon (a 5th year medical student) who had a caring, professional and gentle nature with my daughter - and will soon make a superb doctor (I hope paediatrics is her first choice for speciality).   I would also like to comment of Kelsey, Acting Senior Nurse in Change, who, despite clearly being very busy, took the time to explain things and immediately engaged with my daughter ("Mum, we need to write her a thank you letter").   Kelsey was very accomplished and diligent in her duties and was first-rate - hope she is not acting up for long and gets promoted!   Many thanks to all.  

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Responses

Response from Caroline Clark, Chief Nurse, Children's Division, NHS Grampian 4 years ago
Caroline Clark
Chief Nurse, Children's Division,
NHS Grampian
Submitted on 23/10/2019 at 14:56
Published on Care Opinion at 14:56


picture of Caroline Clark

Thank you Fiona W for taking the time to post this great feedback. I am delighted to hear that everyone throughout your daughters care journey did such an excellent job.

The ward nurse Kelsey is an exceptional nurse and I will pass on your comments about her 'acting' position! She will be delighted to hear that she did such a good job of engaging with your daughter and explaining what was going on. Ms McCrimmon does sound like she will be an excellent doctor and has exactly the right caring nature to do so.

I will pass on your very kind comments to the whole team and hope that your daughter is fully recovered from her op.

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