"First rate care"

About: Grantham & District Hospital / Ear, Nose and Throat

(as a service user),

I visited Grantham's ENT Department. The nurse working with my consultant  told us that he was running late, but that did not matter to me. These things happen, so I waited patiently to be seen. The consultant was very approachable, friendly, caring and knowledgeable. He took the time to listen to what I had to say and was very sympathetic about my condition. I left my appointment feeling very satisfied. I would highly recommend Grantham's ENT department to anyone who may need it. It is first rate.  

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Responses

Response from United Lincolnshire Hospitals NHS Trust

Many thanks for the wonderful feedback you left for us in Outpatients Department at Grantham. It is always great to be recognised for doing a good job and providing a service that you feel was tailor made for you. It is good to hear that you found the consultation very helpful and informative and that the consultant put you at ease. We love to read positive story’s and thank-you for your feedback.

Best wishes

Linda

Linda Aldous-Johnson

Deputy Sister, Outpatients Department, Grantham Hospital

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