"Really put me at ease"

About: Forth Valley Royal Hospital / Surgical Assessment Unit

(as a service user),

I had a cyst removed at FVRH by Pamela in ambulatory care. Pamela was lovely, explained what she was doing and really put me at ease. I totally trusted her and felt happy with her performing the procedure.  

More about:


Response from David Miller, Staff Nurse - Minor Ops Practitioner, Day surgery, NHS Forth Valley

Thank you for taking the time to tell us how your appointment went.

I shall make sure Pamela knows of your fulsome praise.

Hopefully everything is proceeding as planned and you are healing well.

Thanks again


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful