"All staff were smiling and kind"
About: Borders General Hospital / Accident & Emergency Borders General Hospital Accident & Emergency TD6 9BS Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service Emergency Ambulance EH12 9EB
Posted by Dru-19 (as ),
My 12 year old daughter suffered an eye injury this week, and I called 999. The paramedics were in attendance swiftly and were absolutely amazing with her. They calmed her down (and made her laugh!) When we got to A&E, we were greeted warmly at reception, then seen by the triage nurse, who, again was really lovely, gentle and kind. When we met with the Dr, he was also incredible with her, and took his time to put her at her ease, and explain what the problem was. All staff were smiling and kind, despite it being after midnight.
We are incredibly lucky to have the Borders general. Please let the staff all know how grateful we are