"The excellent care and treatment I received"

About: University Hospital Hairmyres / General Medicine (Wards 9-12)

(as the patient),

I was admitted to Hairmyres hospital July 2017 with an overactive thyroid. I was unaware how unwell I  was. I cannot  stress enough the excellent care and treatment I received from the porters, ward ancillary staff, nurses and doctors. It has been quite a journey to get back to good health. Who knows the outcome if I was not treated by Hairmyres staff. I am so grateful to everbody who helped me in the path to recovery and a special thankyou to my endicrinologist (Dr. Chris) he really is an excellent consultant.

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Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 14 months ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 04/10/2019 at 16:18
Published on Care Opinion at 16:18

picture of Lise Axford

Dear Mazzy

Thank you for taking the time to share your experience and write such positive comments. It sounds as though you have been very unwell and have been on a journey of recovery.

I am delighted to hear that the whole team gave such excellent care. As you will know, we rely on each member of the multidisciplinary team for the hospital and wards to function effectively. It is lovely to hear that all staff contributed to your recovery. I will ensure your comments are shared with staff and in particular Dr Chris.

Thank you again. I hope you continue to recover well.

Best wishes


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