"physiotherapy dept"

Having waited for several months for an appointment with the physiotherapist dept. after being referred by my doctor, I was very disappointed when the physiotherapist couldn't find the machine to do the ultra sound on my ankle the doctor had requested, on the second appointment she couldn't work the machine (having eventually found it). She said she hadn't done any ultra sound for at least 4 years. I was under the impression she had no idea what she was doing and the pain and swelling increased significantly after her intervention. To such an extent i have had to pay for 2 private appointments elsewhere.

Previously i have had good results from this department although they are very much hands off and all they seem to want to send you home with a leaflet.