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Care Opinion

Elective surgery

Posted By Emergency Department

"Elective surgery"

About: Glasgow Royal Infirmary / General Surgery (wards 64, 65, 66,& 67) Golden Jubilee National Hospital / General Surgery

(as a service user),

I was admitted to the Golden Jubilee Hospital for an elective Cholecystectomy under the care of Mr Dickson. 

I was experiencing post operative issues and Mr Dickson transferred me very promptly to Glasgow Royal Infirmary (where Mr Dickson works). Where I underwent further investigations

I feel the care and attention  I received from Mr Dickson was remarkable.  His kindness and reassurance helped me through a difficult illness. 

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Responses

Response from John Stuart, Chief Nurse, North Sector, NHS Greater Glasgow and Clyde 4 years ago
John Stuart
Chief Nurse, North Sector,
NHS Greater Glasgow and Clyde

Submitted on 02/10/2019 at 16:10
Published on Care Opinion at 16:10


Thank you for taking the time to contact us following your recent episodes of care within the Golden Jubilee and Glasgow Royal Infirmary. It is always heartening for our staff to recieve such positive feedback from our patients and I will ensure that your comments are passed onto Mr Dickson.

I trust that you continue to make good progress after your surgery.

Yours sincerely,

John Stuart

Chief Nurse.

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Response from Paula McPhail, Feedback and Legal Co-ordinator, Clinical Governance, NHS Golden Jubilee 4 years ago
Paula McPhail
Feedback and Legal Co-ordinator, Clinical Governance,
NHS Golden Jubilee

Submitted on 03/10/2019 at 16:59
Published on Care Opinion at 16:59

Thank you for your lovely post on Care Opinion in relation to your care at the Golden Jubilee and Glasgow Royal Infirmary. It sounds like you have had a terrible time, but I am very pleased to read that Mr Dickson cared for you throughout. We have sent your kind compliments onto him as he will be delighted to read your post.

I do hope you are now recovering well.

Regards

Paula

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