I arranged an appointment at the above Unit for reassessment of a prosthesis as the current one was larger than my other side and appeared odd. At a previous appointment outwith Torbay, I had had an extremely negative experience, hence I approached this appointment with some caution and defences at the ready!
I am pleased to say that these were not needed. I was attended to by a staff member called Steph who was approachable, empathetic and knowledgeable. I left the appointment with a more appropriate prosthetic, a well fitting and comfortable bra and the access to order more of the latter without breaking the bank. Well done Steph - what a credit you are to the Unit in my opinion.
I hope there are not too many staff members called Steph doing the same job so the correct one is identified as I hope this feedback is shared directly. Thanks again Steph, Torbay Breast Care Unit and the NHS.
"Prosthetics Appointment"
About: Torbay Hospital / Breast surgery Torbay Hospital Breast surgery TQ2 7AA
Posted by Torlass (as ),
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