"I have no clue what is going to happen"

When I arrived the nurses were lovely, so caring and genuine, I saw a different doctor and she asked me why I was there and had no idea what I was going through. The staff member I saw at my first appointment (referred by my GP) was genuinely concerned about the problems I had and did the exam and also a biopsy of my womb and I left feeling better as I thought I would be getting my problems sorted and getting my life back....due to extremely heavy bleeding and intense pain in my left lower abdomen I have barely been out of the house as I tend to bleed through tampon and pad all the time.

At the second appointment I was in extreme pain and no one knew why I was there or any details of previous appointments, scans, biopsies etc. I was most distressed and the doctor was quite unsympathetic about the fact I have constant pain and almost constant bleeding losing large clots. It was a very different experience to my previous appointment. I was told I'd be having a laparoscopy and had to go for a pre OP assessment right away, but I was  then told they were too busy and I had to come back another time and was given an appointment for over a weeks time. I just felt like no one cared enough to actually listen to me and spent the whole appointment in tears, partly due to pain but also due to distress and frustration.

I can't fault the nurses who are wonderful, but I feel like I am not being listened to or understood. I am a full time carer and I can't go on suffering any more, I also have four beautiful grandchildren who spent every Friday night at my house and it breaks my heart that I have hardly seen them, it is also distressing for the children as they are young and don't understand what is happening and why they can't stay with me. I am in agony and struggle to control the bleeding and I don't want them to see me like that. I miss them with all my heart. I have no clue what is going to happen, and feel like I just don't matter.