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"Colonic Surgery"

About: Dumfries & Galloway Royal Infirmary / General Surgery

(as the patient),

I was diagnosed with cancer of my colon.   From the moment of my diagnosis until the moment I was released from hospital, the care, professionalism and complete experience, whilst brutal was absolutely second to none.   There are so many people to thank but to name a few, the colonscopy team, the anaethesia team, Brian the Surgeon, the critical care staff, the staff on ward 9, the physio team, the pain relief guys, Fiona and Hazel post op who had me up and about and many many more.   Of course a special mention all the nursing staff who were attentive, sympathetic and so utterly good at their jobs, always with a smile even though it was plain to see how busy they were.   I am sorry if I have missed anyone out.   I feel so blessed to have such a wonderful facility right on my doorstep.   Faultless from start to where I am now.   I am told I am now cancer free but even if I had had to undergo further treatment I know I was and would have been in the very best and safest hands.   Words are difficult to find, to express my overwhelming gratitude. So just... thank you..... what an amazing organisation.

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Responses

Response from Annette Finnigan, Senior Patient Experience & Safety Officer, Acute and Diagnostic Services Directorate, NHS Dumfries and Galloway 4 years ago
Annette Finnigan
Senior Patient Experience & Safety Officer, Acute and Diagnostic Services Directorate,
NHS Dumfries and Galloway

I am a Senior Patient Experience & Safety Officer for Acute and Diagnostic Services

Submitted on 26/09/2019 at 12:20
Published on Care Opinion at 12:20


Dear Wowed by Ward 9,

Thank you so much for taking the time to share your experience with us. I am pleased to hear that our teams were able to turn such a distressing time into a positive experience for you.

I would like to share your feedback with the teams as I know that they will be delighted with your kind words. I can certainly forward your post to the team leads but if you would be so kind as to provide your details, I can ensure that your feedback reaches the individuals involved in your care. If you would be happy with this, you can provide your name and date of birth to the Patient Experience Team on 01387 241690 or via dumf-uhb.acutecomplaints@nhs.net

I am pleased to hear that your treatment has been successful and I wish you well for the future.

Kind regards, Annette

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