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"Saved my life / Excellent care"

About: St Michael's Hospital / Ear, Nose and Throat

I was admitted in July 2018 having been brought in by ambulance; I was struggling to breathe after a severe sore throat for 48 hrs. I was quickly diagnosed with epiglottitis & it was explained that it was life threatening.

The speed of the diagnosis & the subsequent treatment by all members of staff was excellent. The Drs calm but easy to understand & thorough explanation about the severity & treatment was excellent & we were so grateful.

Myself, husband & family etc, are more grateful to all of the Drs, Nurses & support staff than they will ever know. Saying ‘thank you’ just didn’t seem enough.

The ward was obviously new and most patients (myself included), had a private room. The ward was clean & well equipped. All the staff were approachable.

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Responses

Response from St Michael's Hospital 4 years ago
St Michael's Hospital
Submitted on 24/09/2019 at 18:24
Published on nhs.uk at 19:07


Thank you for taking the time to leave a comment. We are delighted to hear about the wonderful care and treatment you received during what must have been a very worrying time for you and your family. We appreciate your kind words about our staff and will pass your comments on to the team.

Thanks again, and we hope you are doing well.

UH Bristol

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