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"District nurses don’t turn up and can’t get..."

No phone numbers on here -useless. Nurses meant to come regularly and haven’t come -two days late. Did ring day before - one day late and they said they’d come -still didn’t. So want to phone the base. Will go to walk in centre or GP to get treatment hey are supposed to do -waste of my time and urgent care/medical( dr) time, but no other way to get the treatment I have been told I need

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Response from Westcliffe House 4 years ago
Westcliffe House
Submitted on 23/09/2019 at 09:37
Published on nhs.uk at 10:06


Hello

We are very sorry that you have not received the visits you expected and not been able to contact the service about this.

The service would like to look into this for you and require some extra information to do so.

If you would kindly call the number shown below we can take this forward for you.

Best wishes

Patient Advice and Liaison Service (PALS)

Kent Community Health NHS Foundation Trust

Tel: 0300 123 1807 Email: kentchft.PALS@nhs.net

Website: www.kentcht.nhs.uk

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