This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Not warned usual Car Park Entrance was Closed"

About: Macclesfield District General Hospital

I had an appointment for a 5 Minute Cancer Stomach Injection and was not warned in advance the Car Park Entrance off Victoria Road was Closed and to use the Entrance off Chester Road instead. Had I being warned it would have spared me a lot of Chaos and Confusion.

I was driving round in Circles instead, as the Entrance off Chester Road had a Road Closed sign identical to the sign off Victoria Road, so of course I wrongly thought that Road to the Car Park was Closed.

There was a diversion sign instead pointing to the key workers Homes Site (west park site ) instead adding to the Chaos and Confusion.

Consequently I was driving round and round in Circles instead until I eventually decided to try the Entrance off Chester Road and was able to park at the Car Park.

In Conclusion I could have been spared this unnecessary ordeal if I had been warned in advance and the sign had been correctly positioned.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Macclesfield District General Hospital 2 years ago
Macclesfield District General Hospital
Submitted on 21/11/2019 at 11:08
Published on nhs.uk at 11:08


Apologies for the delay in responding to your comments, this has been due to technical issues with the NHS website.

We were very disappointed and sorry to read your comments. Dan Eshlin is personally aware of your concerns and would very much like to discuss them with you.

Dan can be contacted by telephoning the switchboard on 01625 421000 or by email via daniel.eshlin@nhs.net

The trust aims to continually improve the quality of services we provide and your feedback is key to achieving this.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k