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"Amber Ward"

About: Whiteleaf Centre

My father was sectioned in October 2019 . He had recently been diagnosed with frontal temporal dementia and was struggling to cope. When he was first admitted he and his family were in shock. It took some months to come to terms with the situation. The staff at this hospital have a hugely difficult job. They are dealing with wide ranging needs and I have huge admiration and respect for the service they provide. My father was there until June this year so we saw a lot of life on the ward and the difficult situations that they manage . Many countries have no similar service, vulnerable adults and their families have no such facility to access. I am grateful for the efforts of the Amber Ward Team. My father sadly could not return home but eventually we did find a suitable local care home where one of us visit everyday. He is settling and does smile and laugh making the odd joke which I thought was a impossibility 6 months ago. Our system is not perfect but we do have a system for which I express gratitude. Thank you one particular staff member and Amber Ward Team.

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Response from Whiteleaf Centre 5 years ago
Whiteleaf Centre
Submitted on 08/01/2020 at 09:29
Published on nhs.uk at 11:15


Thank you so much for taking the time to leave feedback around the care and treatment your father received from the Amber Ward Team. It is really lovely to read.

Please be reassured I will share your feedback with the relevant managers of the Unit to enable them to share your feedback team wide.

If you would like to discuss your experience in more detail, please do call PALS (Patient Advice & Liaison Service) on 0800 328 7971.

Thank you once again for your feedback

With best wishes

Nicole Miller

PALS Officer

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