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"Skin cancer"

About: Leicester Royal Infirmary / Plastic surgery

My husband and I dread going to the LRI ,its dingy ,there is no rare reception desk ,so you can order a wheelchair, cancer patients

Are moved from ward to ward ,and sent home to early ,because they need the beds

I go to the skins and burns department ,your appointment is always late, as my husband has a skin cancer on his scalp ,we go to see ,how it is healing ,once ,the dressing was not changed ,he has had two appointments ,for skin grafts and they have been cancelled,

It seems ,no one knows what is going on ,in that hospital ,

That's just my observation and people I have spoken to ,it seems it is in disarray

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Responses

Response from Leicester Royal Infirmary 4 years ago
Leicester Royal Infirmary
Submitted on 20/09/2019 at 14:33
Published on nhs.uk at 15:06


Dear Reviewer,

Thank you for taking the time to leave a review.

We are very sorry to read about your recent experiences at our hospital.

We would like to investigate this for you. In order for us to do this, we will require some further information from you.

Please contact our Patient Information and Liaison Service (PILS) who will be able to fully investigate this for you.

You can contact PILS using any of the following methods:

Free phone line: 08081 788337

(Please note opening times are Monday to Friday 10am to 4pm. If you leave a message they will contact you the following working day)

Write to: Patient Information and Liaison Service

The Firs

C/O Glenfield Hospital

Groby Road

Leicester

LE3 9QP

Email: pils@uhl-tr.nhs.uk

Fax: 0116 258 8661

Alternatively, you can fill out an online contact form on our website here: https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/

Kind regards,

The Communications Team

Leicester’s Hospitals

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