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"0845 number for appointments"

About: Russells Hall Hospital / Trauma and orthopaedics

I had reason to change an appointment however when I telephoned the number on the letter it stated that it had been changed to an 0845 number this is a premium rate number.

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Response from Russells Hall Hospital 5 years ago
Russells Hall Hospital
Submitted on 20/09/2019 at 10:35
Published on nhs.uk at 11:06


Thank you for your feedback.

We have looked into this concern and discussed this matter with the team who apologise as this was an error. The issue has now been resolved.

However if you do have any further concerns please do not hesitate to contact our Patient Advice and Liaison Service (PALS) free phone 0800 073 0510.

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