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"ENT Team at Northwick Park Hospital is great!"

About: Northwick Park Hospital / Ear, Nose and Throat

I have been under ENT Team care since September 2018 and have had various examinations , tests and small surgery in February this year. In general I am very pleased with ENT Team support and special 'thank you' to their ENT Team Leader who seems to be very knowledgeable and always straight on the test results and expressing his opinion. From day one ENT Staff was very polite and supportive. They have been very attentive to my needs and been helpful in answering my queries over the phone and in Clinics. Special thanks to ENT Surgery Team members - anesthesiologist and others assistants - it has been nice to see you in post-surgery ward checking my recovery process. And many thanks to the Clinical Nurse who supported me while I was waiting for the test results and been very emotional. I would like to thank you all for being a great team and bringing a good experience to me in Healthcare. I would recommend your health services to everyone looking for recommendations. Thank you!

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Responses

Response from London North West University Healthcare NHS Trust 4 years ago
London North West University Healthcare NHS Trust
Submitted on 16/09/2019 at 16:42
Published on Care Opinion at 16:42


Dear Ms Zaika

Thank you very much for taking the time to express your appreciation with the care that you have received from the ENT service at Northwick Park Hospital.

I was happy to learn that the care by our staff was excellent. It is always encouraging to receive positive feedback and your comments are much appreciated. I have shared your very kind words with members of staff and the team in general, who I am sure will be very heartened to hear that their good work has been recognised in such a way.

Thank you once again for taking the time to share your experience with us.

King Regards

Genevieve Ojadi

Patient Liaison Manager

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