"My mother received excellent care on Byron ward"

About: Medway Maritime Hospital / Older people's healthcare

My mum who has advanced dementia was recently on Byron ward for 10 days after developing a severe urinary tract infection.

As a family, we were all very satisfied with the care that she had throughout her stay.

All the staff in the ward were friendly, helpful and caring and work tirelessly for all the patients'.

Most of the patients on the ward had very high levels of dependency and they were all treated with dignity and respect.

A huge thanks to everyone for the care received which led to my mum being able to return home as soon as she was medically fit.

Story from nhs.uk


Response from Medway Maritime Hospital 12 months ago
Medway Maritime Hospital
Submitted on 16/09/2019 at 11:41
Published on nhs.uk at 12:07

Thank you for your feedback which we will delighted to share with the team on Byron ward who provided care for your mum.

We hope she is recovering well from her episode of ill health and extend to her our best wishes.

Kindest regards,

The Patient Experience Team

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