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"They put me at ease before, during and after"

About: Dr Gray's Hospital / Day Case Unit

(as the patient),

I was referred to have a colonoscopy done at Dr Grays Hospital after developing some problems. I was lucky enough to have my appointment advanced by a week. From the moment I stepped into Ward 1 on Sunday I cannot praise all the staff concerned enough from the girl at reception right up to Mr Scrimgeour the Consultant and his very friendly theatre nurses. They put me at ease as best as they possibly could before, during and after the procedure. The level of care shown to me was tremendous.  

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Responses

Response from Diane Vass, Nurse Manager Medicine & Unscheduled Care, Dr Grays Hospital, NHS Grampian 5 years ago
Diane Vass
Nurse Manager Medicine & Unscheduled Care, Dr Grays Hospital,
NHS Grampian
Submitted on 01/10/2019 at 18:08
Published on Care Opinion at 18:08


picture of Diane Vass

Dear Limp

Thank you for taking time to post on Care Opinion.

I'm delighted you were able to be advanced by a week and that you found the whole experience a very positive one.

I will ensure that the staff have awareness of your praise, it will give them a boost to know that they are doing a good job.

I hope you are making good progress following your procedure.

Kind Regards

Diane Vass

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