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"I felt like I had been for a coffee with the girls"

About: Lincoln County Hospital / Gynaecology

(as the patient),

I had an abnormal smear (2nd time) and had to return for a colposcopy appointment at Lincoln hospital. The nurses had familiarised themselves with my notes and knew I'd been before, they were sympathetic but comical about it. The nurses are so so lovely, make you feel at ease and gave me important information and statistics that really help. I came out feeling happy, like I'd been for a coffee with the girls!

The parking facilities could be better at Lincoln, the sign for the pay meter is old and doesn't point you in the right direction, which I found stressful before an appointment!

Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust about a year and a half ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust
Submitted on 27/09/2019 at 13:13
Published on Care Opinion at 13:13


picture of Sharon Kidd

Thank you very much for taking the time to comment on your experience in the colposcopy clinic. It is lovely to hear such positive feedback.

I am pleased to hear you were welcomed by friendly staff, had thorough explanations prior to and during the procedure and felt well informed, comfortable and supported throughout.

We really do appreciate your comments, which will be shared with the team.

Best wishes

Ellen Ewer, Cervical Screening Provider Lead & Trust Lead Nurse Colposcopy,

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