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"They didn't read my notes"

About: Pilgrim Hospital / Ophthalmology

(as the patient),

I had appointment last week at the royal eye department and I had a new doctor who kept on telling me I had cataracts in my eyes. I know I didn’t and told them but they kept on saying I did. The doctor didn’t read any of my notes from the last time I went. I felt like I was lying tothem which I wasn’t. They seemed to get me out I am not impressed by this doctor.  

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Responses

Response from United Lincolnshire Hospitals NHS Trust 4 years ago
Submitted on 10/09/2019 at 10:33
Published on Care Opinion at 10:33


Dear Mrtom

Thank you for sharing your story and I am sorry that you had a poor experience in our clinic. I would like to speak to you so that I can look in to the matter and give an individualised response. I will also be able to look into any questions you may have. My direct number is 01205 445626.

Regards

Danielle Moore

Sister Ophthalmology

Royle Eye Department, Pilgrim Hospital,

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