"Complete"

The reason for this is to say that the blood test team today did not look after this elderly man good as he was going to have a blood test and he was fasting and did not have appointment but he was not seen and how the lady in the blood test was not helping him and telling him to come tomorrow which the man did not understand. Also I asked them if he can be seen she said no he has to come back. This is not good as he was very old and you can see that he was not well to go back I think you need to talk to your staff and get better staff who can help people and not to be rude