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"Visit to breast clinic"

About: Royal Hallamshire Hospital / Breast surgery

This is the second time I’ve visited the breast clinic in 18 months. The whole team are incredibly friendly and efficient. They treat you with respect, are empathic and involve you in decisions. I was quite upset during my visit and the doctor I saw was so caring and understanding. After I left, within a hour she phoned my me to tell me the date of my next appointment as she was aware how anxious I was. For her to personally call me meant a lot given how busy they all must be. I was seen very quickly during my visit. The radiographer who did my ultrasound was also lovely, explaining everything along the way. Would highly recommend this service, especially to anyone who is very anxious about their appointment. Thank you!

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Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 5 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust
Submitted on 10/09/2019 at 17:43
Published on Care Opinion at 17:43


Thank you for leaving feedback and although we are sorry you have been through this very anxious time, the staff at the Breast Clinic will really appreciate your kind words. They do strive to provide high quality care and support and they will really appreciate and be very encouraged by receiving this.

With thanks and all best wishes

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