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"Pls,improve maternity services"

About: Newham General Hospital / Maternity care

I been thr on 2014 for my first baby to be born.i been thr with my labour pain.n the midwife n nurse thr so unprofessional n their behaviour totally shock me.They don’t know how to approach a lady with the labour pain.check me for a while n send me home.Thank god,I was registered with the Royal London hospital n I’m lucky enough I gave birth thr.Their service is outstanding.now I’m pregnant with my second baby n I have to register with the new ham hospital cause I moved a bit away n i’m So scared what will be happen.pls,my heartfelt request to u,this is very critical moment for every woman life.they need extra of everything.pls improve your service n especially with the friendly n supportive behaviour.i have read some reviews in the google n most of them are not good enough.it’s already 2019.pls,do some noticeable improvement.thx.

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Responses

Response from Newham General Hospital 4 years ago
Newham General Hospital
Submitted on 28/08/2019 at 09:17
Published on nhs.uk at 12:07


Thank you for taking time to contact us with feedback. We were very disappointed to learn that your experience did not match the expectation you had of us. I am glad your experience at the Royal London Hospital was better. You can give our PALS team a call who will in turn contact the Maternity department to liaise and reassure you.

I would recommend that you contact our PALs team on site with your details to Nuhpals.bartshealth@nhs.net or telephone them on 0207 363 9292.

We appreciate your feedback as it helps us improve services. We look forward to hearing from you

Kind Regards

Traci

Central Complaints Officer

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