"I will not try contacting the crisis team again."

I feel very let down.

After years of being refused to be seen I was given an appointment by a consultant. They gave me a long appointment, but after giving me some new diagnoses refused to offer any help or even change my medication which doesn’t work. So the appointment was a waste of time.

I’m told I can ring the crisis team. I spoke to two people who were helpful and supportive. The third time however the person who answered was rude and hostile and belittling. I felt so humiliated I hung up.

My response then was to self harm, which is what I was ringing up for help with. I feel very let down, especially as this is the only help I have been told I can access. I will not try contacting the crisis team again.

People working in the team should surely be sensitive and sympathetic and not make people feel they are wasting their time. I was refused help and being unable to cope with being made to feel like that hurt myself as a result. Thank you for nothing.