This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Rude and unhelpful

Posted By sigmagq53

"Rude and unhelpful"

About: King's Mill Hospital / Trauma and orthopaedics

(as a relative),

The discharge Coordinator involved with my father's hospital discharge manner via a telephone conversation was rude, bullying, unhelpful. They had no empathy and showed no people skills. They also announced it wasn't their job to be involved??

The actual care I witnessed being delivered by nursing staff to my father has been compassionate and caring. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Robin Smith, Deputy Head of Communications, Sherwood Forest Hospitals NHS Foundation Trust 4 years ago
Robin Smith
Deputy Head of Communications,
Sherwood Forest Hospitals NHS Foundation Trust

Submitted on 05/09/2019 at 15:41
Published on Care Opinion at 15:41

Thank you for taking the time to provide your feedback. I am very sorry to hear of your experience. In order to investigate and hopefully help to resolve your concerns, I would be grateful if you could please contact the Patient Experience Team on 01623 672222 or email sfh-tr.pet@nhs.net as soon as you are able. The Patient Experience Office is open Monday to Friday, 9am to 5pm.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k