"Rude GP"

After nearly 15 years of being a patient at this surgery, I have encountered the rudest GP I've ever met. Condescending and rude. I have had an ongoing chronic issue for 5 years and after speaking to an ENT consultant friend, asked the GP - not one I've met before- for a referral to a hospital. This seemed to annoy him and instead he lectured me on how patients don't take medication for the rest of their lives, which is why they don't get better. I told him I don't want to be taling medication for the rest of my life, before an expert has seen me and made a diagnosis. He begrudgingly referred me. He then prescribed me medication for a skin condition. I asked if he would look at a lump in my neck, and he told me to leave his office. He conducted the entire conversation without looking at me.